Shipping policy

Shipping Policy

VELQUROO.COM ships internationally, with most customers located in the United States.

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 8–18 business days
  • Europe: 8–20 business days
  • Australia & New Zealand: 8–20 business days
  • Other countries: 10–25 business days

Delivery times may vary due to customs, holidays, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes imposed by your country's customs authority. These charges are the customer's responsibility.

Lost Packages

If your package appears lost, please contact us and we will work with the shipping carrier to resolve the issue.

Contact

Email: velquroo@gmail.com