Shipping policy
Shipping Policy
VELQUROO.COM ships internationally, with most customers located in the United States.
Processing Time
Orders are processed within 1–3 business days.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 8–18 business days
- Europe: 8–20 business days
- Australia & New Zealand: 8–20 business days
- Other countries: 10–25 business days
Delivery times may vary due to customs, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes imposed by your country's customs authority. These charges are the customer's responsibility.
Lost Packages
If your package appears lost, please contact us and we will work with the shipping carrier to resolve the issue.
Contact
Email: velquroo@gmail.com